Refund Policy

For pre-drawn images, refunds are available if the item is returned to us in original packaging. Return shipping costs are the responsibility of the customer.

All custom portraits are made to order and therefore are non-refundable. You'll work directly with our artist throughout the painting process to ensure your vision comes to life. Communication and feedback during creation are key to getting exactly what you want.

If there are any issues with your delivery, please contact us within 28 days of receiving your order. We’re here to help resolve any concerns with your art inspired products.